Qualifications and language skills
- Holds a Bachelor of Arts degree in International Politics and French (University of South Africa, 2000) and a Diploma in Practitioner Coaching inclusive of Business and Life Streams (The Coaching Centre, Cape Town, 2005)
- Language Skills: English (fluent), German (spoken and written, good), and French (spoken and written, fair)
- Memberships: A COMENSA registered coach (Coaches and Mentors of South Africa) WCADA-0880-CRC.
Background and experience
- Worked as a senior change consultant/facilitator in more than 45 consulting mandates (from short-term mandates to capacity development projects that span up to a year in duration
- Worked in more than 9 countries in: Africa (South Africa, Zambia, Malawi, Ethiopia, Botswana, Mozambique), MENA (Lebanon), Europe (Germany, Switzerland)
- Client portfolio includes inter alia: UN system (ILO, WHO), bilateral aid agencies (GIZ), local and national ministries & departments (City of Cape Town, Department of Public Monitoring & Evaluation in the South African Presidency, Department of Economic Development, Ministry of Justice Zambia), international NGOs (Swisscontact), private sector enterprises (Glacier by Sanlam), South African NGO’s (SA Al-Anon Family Groups; African Solutions to African Problems)
- Employment positions previously held: Owner of close corporation learning and coaching company in South Africa (2005 - 2013) focusing on the development of leaders and team cohesiveness in the corporate sector, Learning and Development Specialist for virtual bank 20twenty (2000 - 2005)
Skills and expertise
- System Complexity and Relational Dynamics: excellent knowledge and experience in exploring and working in the space wherein a collective group of individuals co-create, own and shift relational dynamics to achieve a common shared vision. Collective groups include: teams (intra and inter organisations); multidisciplinary working groups; and communities. Very well skilled at exploring interdependencies within complex-adaptive systems, and creating safe environments conducive to dialogue, exchange and sense making, where emergent opportunities can be identified, changes and actions owned and commitments made.
- Change Management/ System Transformation: excellent expertise in designing and facilitating systemic change leadership programmes, capacitating leaders responsible for transformation and change within institutions, across regions and states and within communities
- Process and Event Facilitation: strong record in designing and delivering events with diverse goals/ any size of groups in both virtual and face-to-face contexts. Methodologies include: Appreciative Inquiry; Open Space Technology; World Café; Real Time Strategic Change; dialogue circles; TRIZ; Vision board; Soft shoe shuffle, Forum Theatre; Mind Maps and Timelines; Fish Bowl; Speed Geeking; Round Robin; Peer Assist; Ritual Dissent; After Action Review; Theory U; a myriad of human-centric design thinking tools (including ideation, prototyping & iterations, empathy walks, persona canvas, storytelling); Model Building Studio; Motivational value Systems and Conflict Responses
- Coaching: strong record in leadership coaching and working with team relational dynamics. Inspired and influenced by: Family Systems Theory; Integral Theory, Transactional Analysis, Positive Psychology, Systems Thinking; Relational Awareness Theory, Focusing and Mindfulness. Areas of coaching focus include: leadership communication, conflict and relational dynamics, developing presence, clarifying strategic focus, developing resilience, inspiring motivation, valuing adaptability, building trust, exploring the impacts of personal growth on deliverables, crisis management, deep integrative valuing of diversity, working with global and cross-cultural needs of the system and the environment within which it operates
- Biomimicry: designing processes that integrate biomimicry’s life principles, inspired by the genius of the natural system as a model, mentor and measure
- Management Skills: skilled, innovative and a creative “brainstormer”; consistent high level of quality planning, implementation and review of mandate and project tasks; high level of organisational and planning skills. Consistent modelling and activation of servant leadership behaviours contributing to team cohesiveness.
- Communication and Networking: very good skills in active listening and reflection of requirements; calm by nature and comfortable in relating with others; good at creating connections between people, ideas, needs and resources; able to quickly identifying potential scenarios and possible outcomes
- Empathy for the Human Nature: very good degree of attunement and sensitivity to the needs of others and appropriate responses; a good knowledge of human behaviour and relational dynamics, very good ability to empathize, believer of the intrinsic resourcefulness available to humans as a resource for transformation. Very high levels of resilience and adaptability to change.
- Personal sense: strengths include empathy, achievement, responsibility, belief and connection; energised, inspired and motivated. Values include: integrity; equality; respect and compassion. Comfortably walks in both the logical rational realms and the more emotive and intuitive spaces.